Privacy Policy

We collect and process the following categories of personal data:

• Contact data: name, email address, phone number, address (for contact requests and quote requests)
• Moving-related data: move location, move date, apartment size and additional information relevant for quotation
• Technical data: IP address, browser type, operating system, referrer URL, access time (automatically collected when visiting the website)
• Communication data: content of emails, messages and phone calls

We process your data for the following purposes:

• Responding to inquiries and preparing quotations
• Providing and handling our services (moving, cleaning, transport)
• Invoicing and accounting
• Improving our website and services
• Fulfilling legal retention obligations
• Analyzing website usage behavior (aggregated, anonymized)

Data processing is based on the Swiss Data Protection Act (FADP, SR 235.1) and, where applicable, the EU General Data Protection Regulation (GDPR). In particular, legal bases include:

• Performance of a contract and pre-contractual measures (Art. 6(1)(b) GDPR)
• Legitimate interests of the company (Art. 6(1)(f) GDPR)
• Consent of the data subject (Art. 6(1)(a) GDPR)
• Compliance with legal obligations (Art. 6(1)(c) GDPR)

We do not share your data with third parties without your explicit consent, unless it is necessary for contract performance or required by law. Data sharing may occur in the following cases:

• With subcontractors and partner companies involved in service delivery (under confidentiality obligations)
• With authorities and courts when legally required
• With IT service providers for hosting and technical operation of this website

Transfer to countries outside Switzerland or the EU only takes place where an adequate level of data protection is ensured.

Our website uses cookies – small text files stored on your device. We distinguish between technically necessary cookies (essential for operating the website) and optional cookies (for analytics and marketing purposes).

You can disable or delete cookies in your browser settings at any time. Please note this may affect website functionality. By continuing to use our website, you agree to the use of technically necessary cookies.

This website uses Google Analytics, a web analytics service of Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to analyze your website usage.

Information generated by the cookie is usually transmitted to a Google server in the USA and stored there. We have enabled IP anonymization so your IP address is shortened by Google within EU member states. Only in exceptional cases is the full IP address transmitted to a Google server in the USA.

You can prevent data collection by Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by rejecting analytics cookies in your cookie settings.

As a data subject, under FADP and GDPR you have the following rights:

• Right of access: You have the right to receive information about your stored personal data.
• Right to rectification: You may request correction of incorrect or incomplete data.
• Right to erasure: Under certain conditions, you may request deletion of your data (“right to be forgotten”).
• Right to restriction: You may request restriction of data processing.
• Data portability: You have the right to receive your data in a structured, commonly used format.
• Right to object: You may object to processing of your data for specific purposes at any time.

To exercise your rights, please contact: info@korayumzug.ch